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Seeing the Line Before It’s Built: Planning Through a Merchant Lens

Seeing the Line Before It’s Built: Planning Through a Merchant Lens

Written by

May Leung

Solutions Consultant

Table of contents

Category

Retail Insights

Last Updated

July 1, 2025

Seeing the Line Before It’s Built: Planning Through a Merchant Lens

In retail, the word “planning” often gets associated with spreadsheets, sales targets, and margin goals. But if you ask a merchant, planning isn’t just a numbers game, it’s a creative, collaborative process that starts with vision and ends with a customer experience. The question is: how do you keep that vision intact while aligning with the financial guardrails that planning requires?

At its best, planning happens in a shared workspace where everyone contributes in real time.

That’s why more merchandising teams are rethinking how they collaborate with planning, design, and even e-commerce and marketing. Instead of stitching together disconnected tools and exports, they’re looking for platforms that reflect how they actually work: iteratively, visually, and cross-functionally.

Let’s break down what that looks like through a merchant-centric lens.

1. From Spreadsheets to Shared Spaces

Imagine a shared table where everyone—merchant, planner, designer—can look at the same line in real time, but only edit the parts they own. That’s the modern version of line planning. Merchants can shape the line from a style, price, and trend perspective, while planners can input forecasts, receipts, and financial guardrails. Instead of emailing updated sheets back and forth, you’re building a living, breathing line together.

This shift doesn’t just save time; it protects intent. Your assortment stays grounded in strategy, even as it evolves.

Role-based permissions reinforce this clarity, ensuring that updates are made by the right people at the right time. Merchants can explore and edit what they own, while planners manage their forecasts, and design focuses on development, each with visibility into the bigger picture.

2. The Visual Matters

For merchants, visuals are the language. Being able to sort and filter a line by classification, color, or delivery is table stakes. But what about seeing exactly how a floor set looks for Grade A stores versus DTC? Or sharing a clean, shoppable view with marketing or photography teams without needing to build another deck?

That’s where dynamic gallery views and external links come into play. They make the visual layer of your work not only accessible, but actionable.

visual assortment line building

3. Roadmapping, Not Just Rationalizing

Merchants don’t always know the final CC count at the start. But they do know the silhouette they want to explore, the trend they want to chase, or the story they want to tell.

That’s why roadmapping tools need to work like a whiteboard with smart guardrails: flexible for open exploration, but grounded in historical hindsight and demand planning logic. If you’re forecasting 20% growth in denim, you don’t need to guess how many ankle-leg styles that requires. The tool can help you simulate and right-size your assortment by cluster, channel, and cadence.

4. Decisions That Leave a Trail

When dozens of hands are shaping a line across months, what was a placeholder? What was the final call on color? Who entered that price point?

A merchant-first planning process needs to log those decisions. Not as a compliance check, but as a collaboration tool. The goal is clarity. When everyone sees the same story evolve, annotated, time-stamped, and searchable, it’s easier to align, pivot, and improve.

Approval workflows play a key role here. Milestones can be defined at each phase: first pass, financial sign-off, final line and captured by the system so that all stakeholders know what’s been agreed upon, and when. Merchants get freedom to shape the line, while planners and leadership can stay aligned on when it’s ready to move forward.

5. Data That Doesn’t Slow You Down

Yes, planning is powered by data, but it shouldn’t be defined by it. A good planning tool doesn’t bury the merchant in metrics; it surfaces the right ones, at the right time. Want to see how your spring 2026 line compares to last year’s from a CC count or fabric perspective? Need to gut-check your GBB balance by channel?

A great tool should let you build your own views, filter by what matters to you, and toggle between program-level or class-level granularity. Without putting in a ticket or writing SQL.

The Bottom Line

Merchants plan differently. And that’s the point.

Rather than flattening differences, planning tools need to support them. Whether you’re building out your initial concepts, collaborating with design, or finalizing your buy with planning, the right system should help you tell your story more clearly, make decisions with more confidence, and spend less time building decks to explain your intent.

At Toolio, we believe in empowering merchants to see the line before it’s built and to shape it with visibility, flexibility, and joy.

If you want to test-drive this way of working or challenge what’s possible, we’re here for it. Speak to an expert to find out what that might look like for your team.

Interested in Learning More?

We're hosting a live webinar Wednesday, July 23rd at 1PM Eastern on how integrated planning powers collaboration and would love to see you there!

You can register here, and if you can't make it to the live broadcast, register anyway, we'll send you the recording after.

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